Database Support Services

Support and maintenance of Oracle, MS SQL ServerPostgreSQL, MySQL databases is one of the focal directions of our company. We solve a wide range of administrative tasks fully covering all the needs of our customers, regardless of the complexity, scale or software versions being used. Our company is ready to provide services both on an ongoing basis and participate in one-off project works. 

We offer different options for payment and services, based on the specific customer needs:

  • Remote managed DBA support services with 24×7 or 8×5 coverage;
  • Departure to the territory of the customer;
  • Service subscription flat fee;
  • Time & Materials model;

All the services are being provided in accordance with the strict SLAs.

Advantages of cooperation with us:

  • Full transparency on the services provided and regular KPI reporting.
  • 24x7x365 coverage with dedicated Service Desk.
  • Flexible support models
  • We always trying to adjust the SLAs to the customer requirements
  • Reconciliation of all costs before commencement of work
  • A convenient reporting system in real time
  • Possibility of obtaining all services in the “one window” mode without the need to attract additional contractors