CRM

SalesForce
  • Our certified specialists offer comprehensive services, in cloud technologies and full-cycle technical services, provide troubleshooting, problem solving
  • High expertise in the industry, including cloud and social networks
  • Expertise in corporate CRM and non-CRM applications on Force.com using Apex Code, VisualForce and other technologies
  • Implementing and developing, Configuring applications in SFDC (transition to SFDC migration), Force.com applications
  • Complex integration using REST, SOAP, metadata API and ETL tools (Informatica, Informatica Cloud and others)
NetSuite

Administration experience

  • Collect requirements and perform configuration changes, including defining Workflow, Saved Searches and setting up standard objects or creating new ones.
  • Configure reports, e-mail templates, saved searches, layouts, forms to improve ease of use of the system
  • Data integrity and manipulation tasks, such as combining duplicate records
  • Downloading and modifying data and bulk data migration using various data migration tools
  • Functional support and maintenance of the overall system configuration

Development experience

  • Development of SuiteScript, both 1.0 and 2.0:
    • Client Scripts
    • Map / Reduce scripts
    • Mass update scripts
    • Portlet Scripts
    • RESTlet Scripts
    • Scheduled scripts
    • Suitelet Scripts
    • Workflows
  • Translation of user requirements of various complexity into functional and manageable software
  • Developing business flows with Workflows, SuiteScripts
  • Integration with external services and systems (REST, SOAP, etc.)
  • Maintenance of documentation for the use of the application, the new code and the provision of training material
  • Perform code validation, data configuration to ensure viability and integrity
Siebel

Administration experience

  • Application monitoring:
    SARM, FDR, component logging, Audit Trail, IIS Advanced Logging, etc.
  • Configuring Load Balancing
  • Working with Fault Tolerance
  • Performance Tuning
  • Configure Domain Authorization and SSO
  • Creating and configuring new components
  • Cloning of the medium
  • Configuring application and database backup. Tracking the execution process, checking backups.
  • Install the necessary updates, patches for the application and database. Maintain the environment in the current state.
  • Conducting an assessment of the state of the environment. Elimination of detected problems application of recommendations.
  • Implementation of a system for monitoring (monitoring) the state of the environment. Timely detection and elimination of problems in the application. (falls, critical errors, performance problems)
  • Implementation of startup and shutdown automation scripts.
  • Estimating and freeing up disk space. The implementation of scripts to automate the cleaning of log files and temporary files.
  • Maintenance of detailed environmental documentation and maintenance of its current status.

Development experience

  • Interface development and automation of business logic. Automation of existing business processes and implementation of new ones (Workflow, Task, Smartscript), scripting (VB, eScript, JS).
  • Customization of the application in OpenUI mode with support and implementation compatibility on High Interactivity.
  • Integration with third-party systems: any integration including the introduction of telephony (Genesys, Cisco, Avaya, Asterisk). Technologies: SOAP web services, JMS MQ, HTTP, JSON, file system level integration, dbink integration on the dbink level, embedding of external web content in Siebel screens.
  • Data Migration: EIM, self-written solutions on PL / SQL, SQL Loader, Import Object